7 days a week customer support
Flexible and generous refund policy
8+ years of testing experience
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Our phone lines are open during office hours and we always respond to emails outside of office hours
Make amendments to your order as plans and policy change, including refunds on any unused tests
We are an established direct-to-consumer testing company, operating successfully for 8+ years
Order your Fit to Fly lateral flow test online in advance of your date of travel. Day 2 and Day 2 & 8 tests are also available for return journeys
Your test kit will be delivered to your shipping address via Royal Mail’s Tracked 24 service. Guaranteed next-day delivery is available as an optional upgrade
Download the Klarity app, create your personal account and complete your lateral flow test. Your result will be confirmed after just 15 minutes
Submit a photo of your test result. Your result certificate will be delivered directly to the app within 60 minutes of submission (08:00-20:00, Mon-Sun)
The Fit-to-Fly lateral flow test is to be used by those travelling from the UK to countries where proof of a negative test is required for entry.
There is variation in the entry requirements of individual countries. While some only require proof of your vaccination status, others require a negative lateral flow or PCR test result.
We therefore strongly advise that you check your destination country's current entry requirements through the link below.
UK Government foreign travel advice - all countries.
Orders received before 2pm (Monday to Friday) will be dispatched on the same day. Orders received after 2pm will be dispatched the following day, with orders received after 2pm on Friday and across the weekend dispatched on the following Monday.
Test kits are delivered using a Royal Mail Tracked 24 service. While this often results in next day delivery, this is not guaranteed.
Guaranteed next day delivery via DPD (Monday to Friday) is available as an optional upgrade at the checkout.
If you have ordered multiple tests for group travel (e.g. family Fit to Fly testing), the tests can be used by any member of the group as they are unassigned. Tests are registered to each individual during the photo upload process through a QR code on the test cassette.
If you have ordered multiple tests for various personal uses (e.g. a Fit to Fly and a Day 2 test), the same applies. Use either test for each process as the kit is registered during the result photo upload.
We advise that you complete your lateral flow test as early as your destination country allows; whether this is 72, 48 or 24 hours prior to arrival. This will allow for any issues in receiving your travel certificate to be resolved and increase the likelihood of stress- and delay-free travel.
To check the entry requirements of your destination country, click here.
The Klarity app is available as a free download within the Apple App Store or Google Play.
Alternatively, you can download the app through the following links:
Download iOS app (Apple)
Download Google Play app (Android)
If you are unable to download the app to your mobile device you can register and complete your test via the Klarity web portal.
No - multiple users can take their test using a single device and app. This allows travelling families or groups to have all users and result certificates on a single device.
Should you need any additional information before purchasing your test or require assistance while travelling, you can contact our customer support team by emailing firstname.lastname@example.org (Monday to Sunday) or calling +44 1869 255 770.
Our customer support line is open between 9am and 6pm, Monday to Friday.
Require any additional support or guidance? Our in-house team are on hand to answer any questions or queries you may have. Contact them below through the button below:Contact us